Cool ASMR Crystal Slime (color options)

Items get shipped out soon as they are processed within 1 to 3 days depending when the order has been placed. We do not process orders on weekends, our work schedule is Monday-Friday. Shipping can take up to 14 days depending on the item you order. if it is a backordered item it can take longer. HobbyBuys.com tries to fulfill orders quickly as possible.

Limited Return Policy for HobbyBuys.com Effective Date: January 11, 2024

This Limited Return Policy applies to all online purchases made from HobbyBuys.com within California.

Returns:

• We accept returns for most unopened and unused merchandise within 14 days of the purchase date with a valid receipt.

• Opened or used items are generally not returnable, except for cases of defects, damage, or misrepresentation.

• Items marked "Final Sale" or "As-Is" are not eligible for return.

• All returned items must be in their original packaging with all tags and accessories attached.

Good Reasons for Return:

We consider the following to be acceptable reasons for return:

• Defective or damaged items: Items that arrive to you in a damaged or defective condition may be returned for a full refund or exchange. Please contact us within 48 hours of receiving the item to report the issue.

• Material discrepancies: If an item's material or quality differs significantly from the online description, you may return it for a full refund.

• Misrepresentation: If an item is significantly different from the online description or images, you may return it for a full refund.

Return Process:

To initiate a return, please contact our customer service team at support@hobbybuys.com or by phone at [Phone Number]. We will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.

Refunds:

• Once we receive the returned item and confirm it meets our return criteria, we will issue a refund for the purchase price minus any applicable restocking fees.

• Refunds will be processed to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account.

Exceptions:

We may, at our discretion, refuse a return or exchange for any reason, including but not limited to:

• Damage caused by misuse or wear and tear

• Items returned without a valid RAN

• Items returned after the 14-day return period

• Items marked "Final Sale" or "As-Is"

Disclaimer:

This Limited Return Policy is subject to change at any time without prior notice. We encourage you to review this policy periodically for any updates.

Compliance:

This Limited Return Policy is designed to comply with California consumer protection laws, including California Civil Code Section 1739.1(f)(2) and the California Unfair Practices Act (CUPA).

Important Note:

We at Hobbybuys.com value our customers and are committed to providing a positive shopping experience. If you have any questions or concerns about this Limited Return Policy, please do not hesitate to contact us.